With many years of selling and implementing safe systems of work, we have helped answer many questions from site to reassure and inform people at all levels

Frequently Asked Questions

The system combines all of the required elements for identifying the work, for risk assessing it, and for controlling it when the work is being carried out. Co-ordination and communication is achieved by making the knowledge of status and what is required next, very obvious to each user. This is accomplished by means of email notification and by visible ‘markers’ on the system, telling each type of user what/that action is required. In this manner, almost seamless alignment of steps can be achieved. Control is of course an axiom of an electronic system. What makes RAP special here is the way in which the control is achieved, with ease of comprehension (via the simple to use GUI) and clarity of purpose (via the ‘signposts’ and workflow).

We can configure existing paper-based permits within the RAP system. However the client may wish to adopt a newer style. This new style better facilitates the identification and mitigation of work place hazards, along with providing improved capability for managing the overall permitting process. With the RAP permit, only the information and detail that pertains to each specific job or task is printed on the issued permit. This allows for enhanced focus on what is truly important to the job being performed.

RAP works by planning jobs very much up-front. So all of the permit details will be put into the system in advance of the work being done. When the permit is needed, wait time for work crews is reduced, thus saving money and making for a much smoother process.

The system administrator will allocate access and permissions to users. Access is via the browser. User credentials are established at log-in with username and password.

The actions you can take will be dependent upon the permissions allocated to you.

Jobs can either be initiated directly in RAP or they can be imported from existing maintenance management systems.

Many screens exist in RAP where users can come to see what is happening in their area. The main plot plan will show all planned work and locations. The permit board lists all on-going work and its status (e.g. Live, On-hold, etc…). In addition, RAP has an extensive reporting system which allows users to create their own individualised reports.

Dependent upon site policy, RAP will allow templates to be created and used for common jobs. All permits are archived and are available for review and re-use for current jobs.

No. RAP is modular and allows users to select which elements they will use. You can for instance choose to use the risk assessment and permit control elements and keep your own isolation system.

We offer a number of courses for Permit Developers, Permit Issuers, Approvers, System Administrator, etc., and a wide variety of individualised computer based learning packages are available. Our experience of carrying out many implementations completed across the globe has found the 'train-the-trainer' approach to be most effective. With this method, RAP personnel train client personnel, who go on to train others at the site. The TTT methodology helps transfer knowledge and develops expertise locally, and helps increase the ownership of and comfort with the system.

The application architecture lends itself to horizontal scaling so for usage in high volume configurations extra servers can be added when required to absorb any additional load. In conditions such as Turnarounds or Projects the 'rules' on the system can be adjusted to reflect circumstances present and use can also be made of RAP’s TAR Module.

Yes, as well as your Maintenance Management System, RAP can connect to a variety of other systems including; Planning & Scheduling, Plant Information, Personnel / Training and many more.

Yes, the RAP Mobile app is resident in on any suitable mobile device and can be taken on the plant even if there is no WiFi or GPS signal. RAP mobile can be used for pre-risk assessment, for checks, gas tests and for sign off on permits and isolations.

There is an extensive isolation module in RAP which incorporates a step-by-step procedure for any type of isolation, including overrides for critical instruments.

Careers Services

What are the benefits of RAP?